Cancellation Etiquette and Policy: In order to value the time your instructor has set aside for drop-in studio group therapy classes offered through your membership, you should provide 24 hours advance notice of cancellation. For emergencies or when 24 advance notice is not possible for studio drop-in group classes, please notify your instructor through your account on www.byrepose.studio. All bookings for therapy group classes may be managed via this account. 

In accordance with our cancellation policy, clients are responsible for full payment of any group therapy workshop or individual sessions not cancelled at least 48 hours in advance of a scheduled session start time. If you purchased a session package, a no-show or late cancellation will count as one used session. Events will be subject to their own cancellation policies. Thank you for respecting the time that has been reserved specifically for you. 

Billing: For all administrative or billing matters, please contact: billing@byrepose.com and our office will respond during regular business hours between 9am and 5pm EST Monday-Friday. 

Crisis Services: Please note that Repose studio nor psychotherapy services provide immediate, crisis intervention services. If you are experiencing a medical or psychiatric emergency, call 911 or use a free crisis resource available 24/7.